Shipping policy

shipping is to occur within 2-3 days of placing your order. Please note theyheartchaos is not liable for any packages that have been marked delivered and have not been received by the buyer. Please ensure to reach out to your local carrier for an update regarding any lost/misplaced packages as the team is unable to refund any packages that have been personally misplaced by the carrier. theyheartchaos is also not liable for any errors as it pertains to the address that you have entered in our system, please ensure to review your order details efficiently to ensure that everything is correct prior to submitting payment. Please note all orders over $50 will need to be signed during the delivery process for both the protection of receiver as well as the shipper.